Dialog window for print jobs sent to the ActiveFax printer does not appear

If there is no dialog window for the recipient displayed for print jobs sent to the ActiveFax printer, it is recommended to change the parameter Run each print job as a separate process in the menu File / Automatic Startup / Terminal Server on the fax client and then once log off from Windows. This typically happens on systems with Windows 10 / Windows 2016 or newer.

Take care that this parameter has been introduced with ActFax version 6.50; if you are currently using an older ActFax version, you should update to the latest ActFax version. More information about the update can be found in the Update area on our website.