Terms and Conditions

1. Scope

These provisions are applicable as the basis of commerce between the Suffel EDV-Service GmbH & Co. KG as a supplier (hereinafter referred to as Suffel EDV-Service) and the customer, if the customer does not reject in writing. They are valid for every single order as part of the business relationship between the parties. Deviating from these terms and agreements among the parties require for their validity in writing.

2. Rates

EUR All prices include the legal German VAT of currently 19%.

3. Orders

You have the following ordering options:
- Over the Internet via our Internet platform: www.actfax-shop.com
- By phone through our customer service
- By fax

4. Payment terms

Online with Visa or MasterCard through a secure connection via the Swiss payment server SAFERPAY (your card will be charged from the date of order for security reasons). SAFERPAY transactions are encrypted with the SSL protocol is implemented. All the data entered is encrypted before transmission. We also offer the option to pay via bank transfer. Please request our bank details via email to easy. The delivery may thereby be delayed by several days.

5. Retention of title

Until full payment the goods remain our property

6. Delivery

Deliveries will be made only by email. There are no CDs or printed manuals available.

7. Installation

By entering the license number the demo-version will be activated to the full version.

8. Right of revoke for consumers

Instruction for your right of revoke

You may cancel your contract within 14 days without giving reasons in text form (eg letter, fax, e-mail) or - if the goods before the deadline expired - by returning the goods. The time limit begins after receipt of this notification in writing, but not before receiving the goods to the consignee (in case of recurring deliveries tion of similar goods not before receipt of the first partial delivery) and not fulfill our obligations under Article 246 § 2 in conjunction § 1, paragraph 1 and 2 draft Law and our obligations under § 312g paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 BGB. The revocation period is sufficient to send the revocation or thing. The revocation must be sent to:

Suffel EDV-Service GmbH & Co. KG
Waldweg 11
73066 Uhingen
Fax: +49 7161 8080213

Result of revoke

In the case of an effective cancellation the mutually received benefits returned, AND, any benefits (eg interest) surrendered. Can you give us the received power and uses thereof (eg benefits) or not to issue or not, or only in deteriorated condition or in part, to the extent you have to pay compensation. For the deterioration and derived benefits, you must pay compensation only if the uses or the deterioration is due to a deal with the matter, beyond the consideration of the characteristics and functioning. By "testing the properties and functioning" refers to the testing and evaluation of the respective goods, such as it is in our store and customary. Transportable items are to be returned at our risk. You have to bear the costs of returning the goods if the delivered goods ordered and if the price of the item to be returned by 40, - does not exceed or if you are at a higher price the thing is not the time of withdrawal in return or have provided a contractually agreed part payment. Otherwise, the return is free for you. Not parcel things do you pick. Obligations to reimburse payments must be made ​​within 30 days. The time limit begins for you when you send your cancellation or the goods for us with their receipt.

End of instruction for your right of revoke

- The supply of audio or video recordings or software if the delivered data carriers have been unsealed by the consumer.
- To deliver personalized licenses.

Return costs in case of withdrawal
You have to bear in the event of cancellation, the cost of return shipment if the delivered goods ordered and if the price of the item to be returned by 40, - does not exceed or if you are at a higher price the thing at the time of the revocation or have not provided the consideration or a contractually agreed part payment. But they must wear only the regular cost of the return. Additional costs, for example, the caused by a change in our business office or by the intended use of expensive transport services from us, are at our expense.

9. Support

Please use our free support via email or search the forums for questions and answers.

10. Jurisdiction and Applicable Law

Performance and jurisdiction for both parties is the domicile of the Suffel EDV-Service. The right relationship is subject to German law.

Suffel EDV Service GmbH & Co. KG, DE-73066 Uhingen,