After completing your order by advance payment you receive by email an order confirmation directly from the store software. Your invoice will be sent later in a separate email shortly. Please remit the invoice amount to our account mentioned in the invoice.
After completing your order by credit card, you receive an order confirmation via email directly from the store software. Your account and your license key you get later in a separate email shortly.
Upon completion of your order by Sofortueberweisung you receive an order confirmation via email directly from the store software. Your account and your license key you get later in a separate email shortly. This is a new TÜV-certified on-line payment method when you can use your online bank account number (Pin / Tan), the bank transfer. (More information can be found on www.sofortueberweisung.de)
All online payments are handled securely and encrypted through our payment providers Saferpay or sofortüberweisung.de. To select an online payment option please choose Credit card or sofortüberweisung.de in the basket instead of "payment in advance".
Their acquired License key can be obtained by email after your payment has been credited to our account, or after completion of an online payment. The software itself can be downloaded from this page. A printed manual or a disk we do not deliver. There you will no shippingcost.
You may cancel your contract within 14 days without giving reasons in text form (eg letter, fax, e-mail) or - if the goods before the deadline expired - by returning the goods. The time limit begins after receipt of this notification in writing, but not before receiving the goods to the consignee (in case of recurring deliveries tion of similar goods not before receipt of the first partial delivery) and not fulfill our obligations under Article 246 § 2 in conjunction § 1, paragraph 1 and 2 draft Law and our obligations under § 312g paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 BGB. The revocation period is sufficient to send the revocation or thing. The revocation must be sent to:
Suffel EDV-Service GmbH & Co. KG
Fax: +49 7161 8080213
Result of revoke
In the case of an effective cancellation the mutually received benefits returned, AND, any benefits (eg interest) surrendered. Can you give us the received power and uses thereof (eg benefits) or not to issue or not, or only in deteriorated condition or in part, to the extent you have to pay compensation. For the deterioration and derived benefits, you must pay compensation only if the uses or the deterioration is due to a deal with the matter, beyond the consideration of the characteristics and functioning. By "testing the properties and functioning" refers to the testing and evaluation of the respective goods, such as it is in our store and customary. Transportable items are to be returned at our risk. You have to bear the costs of returning the goods if the delivered goods ordered and if the price of the item to be returned by 40, - € does not exceed or if you are at a higher price the thing is not the time of withdrawal in return or have provided a contractually agreed part payment. Otherwise, the return is free for you. Not parcel things do you pick. Obligations to reimburse payments must be made within 30 days. The time limit begins for you when you send your cancellation or the goods for us with their receipt.
End of instruction for your right of revoke
- The supply of audio or video recordings or software if the delivered data carriers have been unsealed by the consumer.
- To deliver personalized licenses.
Return costs in case of withdrawal
You have to bear in the event of cancellation, the cost of return shipment if the delivered goods ordered and if the price of the item to be returned by 40, - € does not exceed or if you are at a higher price the thing at the time of the revocation or have not provided the consideration or a contractually agreed part payment. But they must wear only the regular cost of the return. Additional costs, for example, the caused by a change in our business office or by the intended use of expensive transport services from us, are at our expense.